Troubleshooting the AI Skill Pack connector

Updated Nov 6, 2026

Most AI Skill Pack problems come from signing in with a different Entrepedia account than the one that bought the pack, an expired sign-in, or the chat not having picked up the connector yet. Start with the fixes below. If none of them work, write to support@entrepedia.co.

I can't find AI Skills in the menu

AI Skills shows under Create in the Library menu. If you don't see it, or /ai-skills takes you back to the library home:

Check you're signed in to the account that bought the Master Library.
Still missing? Write to us at support@entrepedia.co with the email you signed up with.

"The AI Skill Pack isn't on this account"

You see this when the account you signed in with doesn't own the pack.

On the Connect screen, click Not you? and sign in with the account that bought the pack.
Then start the connection again from your AI app.

If you haven't bought it yet, buy it on the AI Skills page and connect again. If the pack was refunded, it's no longer on the account.

"This request expired" or "Something went wrong"

A sign-in request lasts 10 minutes. If it took longer, or the page shows an error, close the tab and start the connection again from your AI app (click Connect on the connector in Claude or ChatGPT).

I can't add a custom connector in ChatGPT

Custom connectors only work on some ChatGPT plans. If yours doesn't have them, use the skill links under Without connecting on the AI Skills page. See Connect the AI Skill Pack to ChatGPT.

It's connected, but my AI doesn't use the skills

Start a new chat. Apps often load a new connector's tools only in new chats, and some need a restart.
Ask clearly, for example: "Use my Entrepedia skills to..." or name a skill: "Use my Listings skill."
Check the address is exactly https://www.entrepedia.co/mcp.

My AI didn't give me the files

With the connector, your AI makes the files at the end of the job and should give you a link to the PDF and one to the Word file. If it only wrote text, ask: "Make the files with the Entrepedia connector and give me both links."
If it says today's limit for making files is used up, it resets at midnight UTC.
If the file maker reports problems (a chapter without an exercise, dashes, hype words), your AI should fix them and try again. Ask it to.
Without the connector, your AI builds the files itself, so the layout can differ from the Library's template.

My AI can't open a Library product

The connector reads the product's Word file. Your AI will tell you what went wrong:

"This product has no Word file to read" or "Couldn't open this product's file": download the product from its page in the library and attach the PDF or Word file to the chat. See How to Download Products.
"This product isn't on the user's plan" or "the download limit for this month is used up": the product follows your plan's download rules, the same as on the website.
"Nothing in the Library matched": try other words for the topic or title.

"That didn't work. Try again in a moment."

Something failed on our side for that one step. Ask your AI to try again. If it keeps happening, write to us with the time and what you asked for.

"This skill link isn't valid any more"

Open AI Skills in your library for your current links. Old or copied links can stop working, and all of them stop if the pack is refunded.

Still stuck?

Email support@entrepedia.co with the email address of your Entrepedia account, the AI app you use (Claude, ChatGPT or another), and the exact message you see. A screenshot helps.