This guide helps your customers collect and use real customer language by offering clear, actionable steps for doing smart research, finding key phrases, and turning those words into high-converting copy. It provides a simple roadmap for building stronger messages that connect, convert, and grow trust.
What's Inside:
Customer Language Basics: Learn why real audience words matter for marketing.
Research Methods: Guidance on how to gather language from surveys, interviews, and reviews.
Organizing Insights: Tips for tagging and sorting phrases for easy use.
Writing with Voice of Customer: Instructions on how to turn quotes into copy that resonates.
Real-Life Examples: See how customer language boosts email, ads, and landing page performance.
Message Testing: Simple ways to test and improve copy using audience feedback.

Equip your customers with a guide that helps them speak their audience’s language with confidence. Whether they are launching a new product or refining their message, this guide offers proven steps to create content that feels personal and drives results.